Contact this website

For enquiries about monopolycasinouk.example, email [email protected]. At monopolycasinouk.example, we also explain the casino account-support routes below.

Questions about a casino account

The Help Centre covers subjects such as game faults, missing promotion rewards and difficulties signing in. Its search function is a useful starting point for those questions.

For individual account assistance, the casino's live-chat service operates around the clock. In the help interface, select the chat bubble at the lower-right corner. A reply usually arrives within a minute, but busy periods can mean a longer wait.

When chat is difficult to access

There is no longer a direct telephone helpline. If chat cannot be accessed, or additional assistance is needed, the Help Centre's Email Us option can be used to request a callback at a suitable time. A callback is separate from an incoming phone service.

Support can also help with questions about responsible-gambling controls, such as session reminders and the choice between deposit and net deposit limits.